FAQ

Search our FAQ for answers to anything you might ask.

Basics

You will need a payfast account to receive your ebook sales and subscription revenue. Payfast will still charge at their standard rates once they complete a transaction. This applies for all plans.
Customers can pay with their Payfast account or their Visa, master card.
Absolutely you can cancel your account whenever you’d like if you decide we’re not for you.
We will deposit your sales to you immediately after a transaction has been completed.
We love to support great causes of all kinds so please get in touch with us and we’ll see where we can help.
Just shoot us an email at info@taleapp.io or reach out to us using our contact form.